Contact

Get in touch with us today by telephone, email, or visiting our office.

Our Location

Krurungal is based on Eastern Avenue at Coolangatta but supports community members down to Tweed Heads and up to Logan. Our office is located at Shop D10, Eastern Avenue, Airport Central Coolangatta and is in between the Volcom retail shop and Burger Me Fresh.

Opening Hours

Monday to Friday 9am to 4pm.

Find Us

Submit an Enquiry

Feedback, Compliments and Complaints

Krurungal is committed to providing high quality services and meeting your needs. We value your feedback – including complaints. Please let us know what we do well and where we can improve our services.

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Please tell us about your experience with Krurungal.

Please share your ideas or suggestions with us.

Would you like us to follow up with you on your feedback?

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Your complaint will be formally acknowledged within two working days. We aim to respond to all complaints and grievances as quickly as possible, and within 28 days from acknowledgement.

If you feel a complaint has not been sufficiently or appropriately addressed, you can seek further support from Krurungal’s Service Coordinator, or alternatively through any of the following agencies:

Community Pathway Connector

Gold Coast Primary Health Network (GCPHN)

The Office of the Health Ombudsman

Children and Schools

Department of Prime Minister and Cabinet

Emergency Relief

Department of Social Services

All feedback and complaints will be used by Krurungal to continuously improve our service delivery.

Thank you for taking the time to provide feedback about our service.